The company implementes "year warranty and lifetime maintenance" to the products and put the marketing services concept of "comprehensive solution" into practice, we train the workers for their customers free of charge and we design optimal machining until they meet the demand by customers.
In orde to improve the quality of the machine tool products,the company enhances after-sale servicesand implements three services purpose of "need to be ansewed and solved", we specifically announce the following quality assurance to the user :
1, Ensure the products to reach national standards, industry standards or contractual technical conditions and strive to improve the reliability of the products' circulation, and ensure that the failure will be excluded before early identification.
2, Ensure to arrange service personnels to guide the work of equipment installation and debugging according to the requirement of contract, and strictly carry out the system of users monitoring and factory inspection.
3, If there's any question in product quality underwriting period (contract priscribed),then the company is responsible for maintenance free of charge, depending on diffrent areas to constitute diffrent times so as to make commitment. 8 hours in Ningbo area, 24 hours in other areas. If the malfunction is not excluded, then the maintenance personnel are not permitted to withdrawn from the scene.